PRIVACY POLICY (EARTHEL®)
Last Updated: January 2, 2026
EARTHEL® (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website (the “Site”), sign up for emails, or contact us.
We follow applicable Canadian privacy laws, including PIPEDA (and any applicable provincial laws).
1) What We Collect
Because this Site does not process purchases directly, we collect limited information:
A) Information You Provide
Email address (when you subscribe to updates via Squarespace Email Campaigns)
Contact information and message details (when you contact us)
B) Automatically Collected Information
When you visit the Site, some information may be collected automatically through standard web technologies, such as:
device/browser type
IP address
pages viewed and general site interactions
This helps keep the Site running properly and improve performance.
2) What We Don’t Collect on This Site
We do not collect payment information on this Site.
We do not process orders on this Site. Purchases happen on Amazon.ca.
3) How We Use Personal Information
We use personal information to:
send emails you opted into (news, launches, updates)
respond to inquiries and provide customer support
maintain, protect, and improve the Site
4) Email Marketing and Unsubscribing (CASL)
If you subscribe, we’ll send you marketing emails in accordance with Canadian anti-spam law (CASL). You can unsubscribe anytime using the link in our emails or by contacting care@earthel.ca.
5) Sharing Personal Information
We do not sell your personal information.
We may share personal information with service providers that help us operate the Site and email communications (for example, Squarespace and Squarespace Email Campaigns). These providers are only permitted to use personal information to deliver services to us.
We may also disclose information if required by law, or to protect our rights, safety, or security.
6) Third-Party Sites (Amazon)
When you click shop links, you may be redirected to Amazon.ca. Any personal information you provide on Amazon is governed by Amazon’s policies—not this Privacy Policy. We recommend reviewing Amazon’s privacy policy before making a purchase.
7) Cookies
Squarespace and similar platforms may use cookies and related technologies to:
enable core site functionality
remember preferences
improve performance and security
You can control cookies through your browser settings. Disabling cookies may impact Site functionality.
8) Data Storage and Cross-Border Processing
Our service providers (including Squarespace) may store or process information outside Canada (for example, in the United States). If so, information may be subject to the laws of those jurisdictions.
9) Retention
We keep personal information only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law.
10) Security
We use reasonable safeguards appropriate to the sensitivity of the information. No method of online transmission or storage is fully secure, but we work to protect your information.
11) Your Rights
You may request access to or correction of your personal information, or ask questions about our privacy practices, by contacting us at care@earthel.ca.
12) Children’s Privacy
This Site is intended for individuals 18 years or older. We do not knowingly collect personal information from minors.
13) Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest version.
14) Contact
For privacy questions or requests, email care@earthel.ca.